Shipping Fees
Long Wen Trading offers free shipping for all orders. There are no additional shipping charges regardless of the order amount and destination.
Shipping Areas
Long Wen Trading ships all products worldwide. No matter where you are located, we are committed to delivering our products to you. However, unfortunately, we are unable to ship to PO boxes.
Shipping Time
Most orders are shipped within 1 business day. For domestic orders within the United States, they will arrive at your address within 3-5 business days after you place the order. For international orders, the delivery time may vary depending on the destination and local customs procedures, generally taking 7-15 business days. Due to the precautions our distribution center is taking as a result of COVID-19, there might be order processing delays of 2–3 business days. After your order has been shipped, you will receive an email notification with your tracking details.
Please note that delivery times are approximate, and Saturday, Sunday, and holidays are not considered business days.
Order Changes and Cancellations
If you would like to make a change or cancel an order after it has been placed, please contact us as soon as possible at [email protected] or call us at +1 213-537-0705. We cannot guarantee that changes can be made after an order is placed, but we will try our best to accommodate your request. Once an order has been shipped, the order cannot be changed. Our address for any correspondence is 777 E 10th St #111, Los Angeles, USA.